The Patient-Centered Medical Home (PCMH) model is designed to promote comprehensive, coordinated, patient-centered care delivered by teams of primary care providers including physicians, nurse practitioners, nurses, medical assistants, and receptionists as well as providers from other departments when needed. In a patient-centered medical home, a primary care provider and members of his or her team coordinates all of a patient’s health needs, including management of chronic conditions, visits to specialists, hospital admissions, and reminding patients when they need check-ups and tests. The medical home model supports fundamental changes in primary care service delivery and payment reforms, with the goal of improving health care quality.

As a PCMH, SGMC offers primary care that patients want: health care that focuses on you and your needs. We get to know you by working together in a long-term relationship; we make treatment decisions with you, based on your preferences; and we help you become engaged in your own health behaviors and healthcare.

Medical Home Patient and Provider Roles and Responsibilities

SGMC demonstrates a commitment to quality and quality improvement by ongoing engagement in activities such as using evidence-based medicine and clinical decision-support tools to guide shared decision making with patients and families, engaging in performance measurement and improvement, measuring and responding to patient experiences and patient satisfaction, and practicing population health management.